Bilingual Drayage Operations Specialist (Korean/English)

CJ Logistics Corporation; Des Plaines (IL); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Hybrid on-site schedule (4 days on)

Overtime opportunities

Job summary

CJ Logistics Corporation is hiring a Drayage Operations Specialist who is bilingual in Korean and English to manage cradle-to-grave drayage shipments. You will serve as the main contact for customers, internal fleets, and carrier partners, ensuring smooth operations and timely resolution of issues.

The role requires 2+ years in freight brokerage or logistics operations with drayage experience, strong communication skills, and proficiency with TMS systems.

Qualifications

• Bilingual fluency in English and Korean (written and verbal) is required.
• 2+ years of experience in freight brokerage, account management, or logistics operations with hands-on drayage knowledge.
• Proficiency with Transportation Management Systems (TMS) and MS Office / Google Workspace.
• Travel up to 20% between Des Plaines, IL, Elwood, IL, and customer sites as needed.

Responsibilities

• Manage full-service drayage execution, including communications, tracking, and issue resolution.
• Serve as the primary contact for customers, internal fleets, and brokered partner carriers.
• Coordinate daily shipment operations with CJ Fleet assets and brokered carriers.
• Address disruptions to meet SLAs and verify carrier invoices and charges.

Skills

Bilingual English/Korean

Freight brokerage experience

Negotiation

Education

High School diploma

Bachelor's degree preferred

Tools

KakaoTalk

MercuryGate TMS

DAT

FourKites

Trucker Tools

MS Office / Google Workspace

Job description

CJ Logistics Corporation is hiring a Drayage Operations Specialist who is bilingual in Korean and English to manage cradle-to-grave drayage shipments. You will serve as the main contact for customers, internal fleets, and carrier partners, ensuring smooth operations and timely resolution of issues.

The role requires 2+ years in freight brokerage or logistics operations with drayage experience, strong communication skills, and proficiency with TMS systems.