Bilingual Dispensary Technician – Mon–Fri Schedule

Delaware Valley Community Health; Philadelphia (Philadelphia County); Sur place; USD 29 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision insurance

Company-paid Disability and Life保险

Paid time off

401(k) with employer match

Tuition Reimbursement

Opportunities for growth and专业发展

Résumé du poste

Delaware Valley Community Health is seeking a Dispensary Technician at Fairmount Primary Care Center in Philadelphia, PA. The role supports dispensing, prior authorizations, and patient education to improve access to medications.

This full-time position offers a Monday–Friday schedule, bilingual English/Spanish proficiency, and benefits including health, dental, vision, retirement, and tuition reimbursement.

Qualifications

• High school diploma or equivalent required.
• Previous pharmacy experience required.
• Pharmacy Technician certification preferred.
• Bilingual English/Spanish is required.
• Strong interpersonal, verbal communication, and customer service skills.
• Excellent attention to detail and listening skills.
• Ability to interpret and apply guidelines and procedures.
• Good reasoning and judgment skills.
• Basic computer proficiency.
• Ability to collaborate effectively with healthcare professionals and colleagues at all levels.
• Ability to lift boxes weighing up to 25 pounds.
• Ability to travel between health centers.

Responsabilités

• Support medication access by processing prior authorization requests, reviewing formulary alternatives, and obtaining required information from providers and insurance companies.
• Connect with patients through medication adherence outreach, refill reminders, and assistance with medication-related questions.
• Dispense medications accurately while verifying prescriptions, insurance information, sliding fee information, and patient profiles.
• Provide excellent patient service by greeting patients, answering questions, collecting co-pays, and helping patients access pharmacists and medication education when needed.
• Work with insurance providers and healthcare teams to troubleshoot coverage issues and facilitate access to medications.
• Support medication assistance programs by identifying and referring eligible patients.
• Maintain accurate documentation in the patient health record, including prior authorizations, approvals, denials, and other relevant information.
• Manage inventory and help ensure medications are properly stocked, organized, labeled, and secured.
• Reconcile daily receipts and co-pay reports and maintain accurate payment records.
• Collaborate across health centers and provide coverage for medication clerks as needed.
• Participate in department meetings, audits, process improvement activities, and other pharmacy-related initiatives.

Connaissances

Bilingual English/Spanish

Interpersonal communication

Customer service

Attention to detail

Team collaboration

Ability to lift 25 lbs

Travel between health centers

Formation

High school diploma or equivalent

Pharmacy Technician certification

Description du poste

Delaware Valley Community Health is seeking a Dispensary Technician at Fairmount Primary Care Center in Philadelphia, PA. The role supports dispensing, prior authorizations, and patient education to improve access to medications.

This full-time position offers a Monday–Friday schedule, bilingual English/Spanish proficiency, and benefits including health, dental, vision, retirement, and tuition reimbursement.