Bilingual Diagnostic Procedure Scheduler

HCA Healthcare, Inc.; Hendersonville (TN); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) with matching

Tuition assistance

Fertility assistance

Job summary

Parallon is seeking a Bilingual Diagnostic Procedure Scheduler to manage scheduling for patient testing, admissions and related pre-certification processes. The role requires handling calls, verifying insurance, and coordinating with physician offices to ensure timely and accurate scheduling within Meditech.

The ideal candidate will be bilingual, have at least one year of scheduling experience, and live within 60 miles of an HCA hospital, enabling a work-from-home model with reliable wired

Qualifications

• Minimum of one year of related experience required, preferably medical procedure scheduling.
• Work from home employees are required to have wired high speed internet 25 MB Download 15 MB Upload.
• This position will require you to live within a 60 mile radius of a HCA Hospital.

Responsibilities

• Answer incoming calls in a timely and professional manner.
• Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e. Meditech).
• Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network.
• Inform physician office staff or patient of any testing requirements according to the scheduling module.
• Ensure edits are performed in the scheduling module.
• Ensure physician orders are indexed appropriately.
• Maintain knowledge of scheduling reports for the next day to ensure department readiness.

Skills

Bilingual

Scheduling

Phone etiquette

Tools

Meditech

Job description

Introduction

This position requires you to be bilingual. This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Do you want to join an organization that invests in you as a Bilingual Diagnostic Procedure Scheduler? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary And Qualifications

As a Bilingual Diagnostic Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering them in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls.

What you will do in this role

• Answer incoming calls in a timely and professional manner
• Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e.Meditech)
• Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network
• Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module
• Ensure that any edits are performed in the scheduling module
• Ensure physician orders are indexed appropriately
• Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system
• Select the correct patient medical record number consistently
• Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available
• Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary
• Edit medical accounts to appropriate status per facility or SSC standards and guidelines – Receive, maintain, and index physician orders per facility and SSC standards and guidelines

Qualifications

• Minimum of one year of related experience required, preferably medical procedure scheduling.
• Work from home employees are required to have wired high speed internet 25 MB Download 15 MB Upload
• This position will require you to live within a 60 mile radius of a HCA Hospital.

Benefits

Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Our Talent Acquisition team is reviewing applications for our Medical Procedure Scheduler opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.