Bilingual Detention Social Worker & Custody Coordinator

Lukos; Laredo (TX); On-site; USD 55,000 - 90,000; Full time

Job summary

Lukos, based in Laredo, TX, seeks a Custody and Resource Coordinator to support ICE detainee operations. The CRC assists field offices and detention staff to maintain safety and provides services related to victims, trauma, abuse, trafficking, and health care within the ICE mission.

The role requires fluency in English/Spanish, 2+ years in victim services or trauma-informed programs, and a bachelor’s in social work or psychology (master’s preferred). On-site; travel may be required.

Qualifications

• Bachelor’s degree in Social Work, Psychology, or an equivalent degree.
• Master’s degree or an equivalent advanced degree preferred but not required
• Fluent in English and Spanish, written and oral

Responsibilities

• Assist with detainee needs, requests, and complaints using ICE forms.
• Assist ERO officers with parent/child communication and child welfare involvement.
• Coordinate on-site disability accommodations with detention facilities and HQ follow-up when needed.
• Facilitate compliance with agency policies and detention standards; communicate with detained noncitizens.
• Provide language interpretation for facility staff and detained individuals.
• Support removal and release planning by researching referrals and resources.
• Develop and maintain a national resource database for CRC and ERO use.
• Meet newly detained noncitizens to orient them to CRC services and answer questions.

Skills

Fluent in English and Spanish

Strong oral and written communication

Knowledge of case management

Multi-cultural environment experience

Adaptability to schedule changes

Willingness to travel

Education

Bachelor’s degree in Social Work or Psychology

Master’s degree preferred

Tools

Microsoft Word

Excel

Outlook

SharePoint

Job description

Lukos, based in Laredo, TX, seeks a Custody and Resource Coordinator to support ICE detainee operations. The CRC assists field offices and detention staff to maintain safety and provides services related to victims, trauma, abuse, trafficking, and health care within the ICE mission.

The role requires fluency in English/Spanish, 2+ years in victim services or trauma-informed programs, and a bachelor’s in social work or psychology (master’s preferred). On-site; travel may be required.