Bilingual Desk Estimator

Select Adjusters; Mesa (AZ); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PA license training

Equipment provided

Flexible scheduling

Training & development

Leadership opportunities

Health, Dental, Vision, Life Insurance

401K match

Full-time schedule

Uncapped bonuses

Job summary

Select Adjusters in Mesa, AZ is seeking a Bilingual Desk Estimator/Public Adjuster who will manage claims from start to finish, negotiate with insurers, and guide a remote estimating team. You’ll write estimates in Xactimate, mentor teammates, and help elevate department performance.

A Public Adjuster license is provided training-wise, with on-the-job licensing support. Expect a hands-on, full-time role with competitive hourly pay, uncapped commissions, and strong growth opportunities.

Qualifications

• Fluent in English and Spanish.
• 1+ years of experience in Public Adjusting, Roofing, Restoration, Insurance Claims or Desk Estimating.
• Strong negotiation and communication skills.
• Highly organized with excellent attention to detail.

Responsibilities

• Write accurate property damage estimates using Xactimate.
• Negotiate claim scope and pricing with insurance adjusters.
• Manage claims from estimate through settlement.
• Communicate with homeowners throughout the claims process.
• Review documentation and ensure claim accuracy.
• Resolve escalated claim issues professionally.
• Lead and mentor team members; participate in weekly L10 meetings.

Skills

Bilingual English/Spanish

Negotiation

Communication

Attention to detail

Desk Estimating

Tools

Xactimate

Job description

Become the Advocate Homeowners Need.

At Select Adjusters, we're redefining what it means to represent homeowners throughout the insurance claims process. We're looking for a Bilingual Desk Estimator / Public Adjuster who thrives on negotiating with insurance companies, writing accurate estimates, and helping clients receive the settlements they deserve.

This is a hands-on role where you'll own claims from start to finish while serving as the technical leader for our remote estimating team. You'll lead by example, coach teammates when needed, and help establish the standard for excellence throughout our department.

If you're experienced in Xactimate, roofing, restoration, or insurance adjusting and want to join a company that values Versatility, Growth, and Winning, we'd love to meet you.

What You'll Do

As a Bilingual Desk Estimator / Public Adjuster, you'll manage active insurance claims while working directly with homeowners, insurance carriers, and our internal production teams.

Daily Responsibilities

• Write accurate property damage estimates using Xactimate
• Negotiate claim scope and pricing with insurance adjusters
• Manage claims from estimate through settlement
• Communicate with homeowners throughout the claims process
• Review documentation and ensure claim accuracy
• Resolve escalated claim issues professionally
• Work closely with roofing and restoration teams to move projects forward
• Train and mentor team members by sharing best practices
• Lead weekly L10 meetings and help maintain accountability within the department
• Set the standard for quality, customer service, and claim success

What Success Looks Like

Within your first 90 days, you'll:

• Become proficient in Select Adjusters' claims process
• Successfully obtain your Public Adjuster license (training and testing provided by the company)
• Independently manage a full pipeline of insurance claims
• Become a trusted technical resource for the estimating team
• Help elevate the performance of the department through leadership and example

Qualifications

• Fluent in English and Spanish
• 1+ years of experience in one or more of the following:
  • Public Adjusting
  • Roofing
  • Restoration
  • Insurance Claims
  • Desk Estimating
• Experience using Xactimate
• Strong negotiation and communication skills
• Highly organized with excellent attention to detail
• Comfortable working with homeowners and insurance carriers

Preferred

• Active Public Adjuster License
• Previous experience with roofing or restoration insurance claims
• Experience coaching or mentoring others
• Leadership experience is a plus, but not required

Not currently licensed? Qualified candidates must be willing to obtain their Arizona Public Adjuster License within the first 30 days. Select Adjusters provides paid training and covers the licensing exam.

Compensation

• $20-$25/hour (DOE) paid bi-weekly
• Monthly uncapped commission opportunities
• Performance bonuses
• Career advancement opportunities
• OTE for year 1 should be $70K-90K

Benefits & Perks

• Paid Public Adjuster licensing and certification
• Company-provided equipment
• Flexible scheduling
• Paid training and professional development
• Leadership growth opportunities
• Health, Dental, Vision, and Life Insurance
• 401K plus match
• Stable, full-time schedule
• Uncapped bonuses based on performance

Why Select Adjusters?

At Select Adjusters, we believe the best teams are built on three core values:

Versatility – We adapt, solve problems, and find solutions others miss.

Growth – We invest in our people through training, development, and opportunities to advance.

Win – We compete to deliver outstanding results for our homeowners while helping our teammates succeed. We believe winning is something we do together.

If you're looking for a career where your expertise makes a real impact and your leadership is earned through action, Select Adjusters is the place to build it.