Bilingual Dental Scheduler - Spanish/English Growth Role

StarBrite Dental; Maryland; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Bonuses based on performance

Paid training and coaching

Scholarships for dental certifications

Job summary

StarBrite Dental in Rockville, MD is seeking a Dental Call Center Representative who is fluent in Spanish and English to join our fast-paced team. The role emphasizes patient communication, appointment coordination, and efficient use of dental software, with opportunities for growth within a leading practice.

The position requires handling inbound calls, outbound follow-ups, and responsive scheduling while delivering strong customer service in a high-output environment.

Qualifications

• Must be fluent in Spanish and English (mandatory).
• Minimum 5 years of solid work history (2-3+ years per job preferred).
• Ability to learn dental terminology, patient concerns, scheduling systems, practice management software, and various treatment types.

Responsibilities

• Answer inbound calls from patients.
• Make outbound calls to follow up on appointments and treatments.
• Schedule visits and manage calendars efficiently.
• Learn to handle patient questions and concerns accurately.
• Get trained on dental-specific software and work in a fast-moving, high-output team.

Skills

Bilingual Spanish-English

Inbound & outbound calls

Scheduling appointments

Patient service

Team collaboration

Tools

Dental practice management software

Job description

StarBrite Dental in Rockville, MD is seeking a Dental Call Center Representative who is fluent in Spanish and English to join our fast-paced team. The role emphasizes patient communication, appointment coordination, and efficient use of dental software, with opportunities for growth within a leading practice.

The position requires handling inbound calls, outbound follow-ups, and responsive scheduling while delivering strong customer service in a high-output environment.