Bilingual Dental Front Desk — Spanish Speaker & Scheduling

Dental Dreams, LLC; Richmond (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Family Dental LLC in Richmond, VA is hiring a Bilingual Front Desk Receptionist to join our team. The role focuses on scheduling appointments, verifying benefits, greeting patients, and providing outstanding customer service in a fast-paced dental office.

The successful candidate will be fluent in English and Spanish, comfortable using practice management software, and able to work collaboratively with clinicians and staff to meet daily goals.

Qualifications

• Bilingual Spanish required.
• Customer service experience.
• Experience with dental practice management software preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments; greet and check-in patients.
• Verify dental benefits accurately.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and explaining treatment plans.

Skills

Spanish bilingual

Customer service

Tools

Dentrix

Eaglesoft

Job description

Family Dental LLC in Richmond, VA is hiring a Bilingual Front Desk Receptionist to join our team. The role focuses on scheduling appointments, verifying benefits, greeting patients, and providing outstanding customer service in a fast-paced dental office.

The successful candidate will be fluent in English and Spanish, comfortable using practice management software, and able to work collaboratively with clinicians and staff to meet daily goals.