Bilingual Dental Receptionist – Front Office Pro

Community Council Of Idaho; Blackfoot (ID); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Vacation

Paid Holidays

Flexible Spending Accounts

Job summary

Community Council Of Idaho is seeking an experienced clerical professional to support the Idaho Falls Dental Clinic with front desk tasks and patient coordination. The role requires bilingual English/Spanish abilities, strong organizational skills, and a friendly, professional demeanor.

The position involves scheduling, insurance data collection, payments, and assistance to the dental team. Regular travel to satellite locations in Blackfoot is expected, with a non-exempt hourly status and

Qualifications

• HS diploma or GED plus experience
• Read, speak, and write English/Spanish in business setting
• One-year clerical experience
• Current driver’s license and proof of auto insurance
• Background check required
• Proficient in Microsoft Office applications
• Evidence of no communicable disease
• Three years’ clerical experience (preferred)

Responsibilities

• Schedule patient appointments
• Check in patients in a positive and friendly manner
• Ensure that patients do not wait more than 10 to 15 minutes past scheduled time of appointment
• Collect insurance information, co-pays, payments toward balances, and payments toward deductibles
• Write payment receipts for patients
• Assist doctors, hygienists and assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients)
• After business hours: log off computers, lock doors, and turn off radio and lights
• Work as part of a team and exhibit competent and effective communication skills
• Demonstrate awareness and sensitivity to cultural issues and community practices of CC Idaho’s client base
• Ability to multi-task, manage time, meet deadlines and remain calm and professional under pressure
• Maintain standards of confidentiality of CC Idaho clients and records
• Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements
• Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations

Skills

Bilingual English/Spanish

Customer service orientation

Education

HS diploma or GED

Tools

MS Office

Job description

Community Council Of Idaho is seeking an experienced clerical professional to support the Idaho Falls Dental Clinic with front desk tasks and patient coordination. The role requires bilingual English/Spanish abilities, strong organizational skills, and a friendly, professional demeanor.

The position involves scheduling, insurance data collection, payments, and assistance to the dental team. Regular travel to satellite locations in Blackfoot is expected, with a non-exempt hourly status and