Bilingual Dental Front Desk Specialist

CHAISR; Ontario (CA); In loco; CAD 29.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

403(b)

403(b) matching

Dental insurance

Dependent health insurance coverage

Employee assistance program

Financial planning services

Free flu shots

Free health screenings

Free parking

Health insurance

Health savings account

Life insurance

Malpractice insurance

On-the-job training

Paid orientation

Paid sick time

Paid time off

Paid training

Vision insurance

Descrizione del lavoro

CHAISR Ontario Clinic is seeking a dedicated Dental Front Office Assistant to join our team. You will manage patient interactions, schedule appointments, verify insurance, and maintain smooth administrative workflows in a busy dental setting.

Ideal candidates will have dental front office experience, proficiency with Dentrix or EPIC, and knowledge of HIPAA. A bilingual English/Spanish ability is required, and you will support clinicians to ensure excellent patient experiences.

Competenze

• Experience in dental/medical front office and familiarity with dental terminology and medical coding practices including CPT, ICD-9/10.
• Proficiency with dental practice management software such as Dentrix.
• Strong computer skills including Word/Excel and accurate typing (10-key).
• Knowledge of HIPAA regulations to protect patient confidentiality and data security.
• Ability to verify insurance using systems like Athenahealth; Medicare knowledge a plus.
• Excellent customer service with bilingual English/Spanish communication.
• Previous clinic or healthcare front desk experience required.
• Strong organizational skills for documentation review and records management.

Mansioni

• Greet patients warmly and professionally upon arrival, creating a positive first impression.
• Schedule appointments using dental software and coordinate with clinical staff to optimize patient flow.
• Verify insurance coverage and benefits and manage billing/claims processing.
• Collect payments and handle billing procedures with attention to compliance.
• Maintain accurate patient records in the EHR, including data entry and document review.
• Answer multi-line phone systems with professional etiquette and route inquiries appropriately.
• Perform clerical tasks such as filing, faxing, and managing supplies to support daily operations.
• Assist clinical team by preparing intake forms and updating medical histories; facilitate communication.
• Perform other duties as assigned.

Conoscenze

Dental terminology

Dentrix

HIPAA compliance

Microsoft Office

Typing (10-key)

Customer service

Bilingual English/Spanish

Insurance verification

Strumenti

Dentrix

EPIC

Athenahealth

Descrizione del lavoro

CHAISR Ontario Clinic is seeking a dedicated Dental Front Office Assistant to join our team. You will manage patient interactions, schedule appointments, verify insurance, and maintain smooth administrative workflows in a busy dental setting.

Ideal candidates will have dental front office experience, proficiency with Dentrix or EPIC, and knowledge of HIPAA. A bilingual English/Spanish ability is required, and you will support clinicians to ensure excellent patient experiences.