Bilingual Front Desk Receptionist – Dental Office

Dental Dreams LLC; Hampton (VA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Family Dental LLC in Hampton, VA is seeking a friendly Dental Receptionist to join our team. This entry-level role focuses on scheduling, front-desk operations, and delivering excellent customer service.

You will greet patients, verify benefits, answer phones, schedule appointments, collect payments, and support treatment planning in a fast-paced dental office. Bilingual Spanish skills are a plus, training provided.

Qualifications

• Bilingual in Spanish is required.
• Customer service experience is required.
• Experience with dental software (Dentrix or Eaglesoft) preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Bilingual Spanish

Customer service experience

Tools

Dentrix

Eaglesoft

Job description

Family Dental LLC in Hampton, VA is seeking a friendly Dental Receptionist to join our team. This entry-level role focuses on scheduling, front-desk operations, and delivering excellent customer service.

You will greet patients, verify benefits, answer phones, schedule appointments, collect payments, and support treatment planning in a fast-paced dental office. Bilingual Spanish skills are a plus, training provided.