Bilingual Front Desk Dental Office (Spanish)

Dental Dreams; Richmond (VA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment

PTO

401K

Competitive compensation

Job summary

Family Dental LLC in Richmond, VA is seeking a Bilingual Front Desk Receptionist to join our friendly team. The role centers on scheduling patient appointments, verifying benefits, handling payments, and delivering exceptional customer service in a fast-paced office.

Requirements include Spanish bilingualism and prior customer service experience; Dentrix or Eaglesoft knowledge is a plus. This full-time, on-site position offers hourly pay between $16 and $18, with benefits such as medical/vision

Qualifications

• Bilingual (Spanish) required.
• Customer service experience.
• Dentrix and/or Eaglesoft knowledge preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments; greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Bilingual Spanish

Customer Service

Tools

Dentrix

Eaglesoft

Job description

Family Dental LLC in Richmond, VA is seeking a Bilingual Front Desk Receptionist to join our friendly team. The role centers on scheduling patient appointments, verifying benefits, handling payments, and delivering exceptional customer service in a fast-paced office.

Requirements include Spanish bilingualism and prior customer service experience; Dentrix or Eaglesoft knowledge is a plus. This full-time, on-site position offers hourly pay between $16 and $18, with benefits such as medical/vision