Bilingual Dental Front Desk: Scheduling & Patient Care

Dental Dreams, LLC; Harrisburg (Dauphin County); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive compensation

Career mobility and advancement

Career training and development

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Harrisburg, PA is seeking a bilingual Dental Receptionist to support scheduling, patient check-in, and benefits verification in a fast-paced dental office.

This entry-level role offers exposure to the dental healthcare business with opportunities for upward mobility into roles such as Lead Front Desk, Dental Assistant, and Office Manager, along with a comprehensive benefits package.

Qualifications

• Customer Service experience is required.
• Front Desk/Call Center experience is required.
• Dentrix and/or Eaglesoft experience is preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Work as part of a team with emphasis on communication.
• Schedule patient appointments per month and daily patient goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments, and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies.
• Pull patient charts for future appointments when necessary.
• Maintain a clean and professional office environment.
• Assist with presenting and/or explaining treatment plans.

Skills

Customer service

Front desk

Tools

Dentrix

Eaglesoft

Job description

Dental Dreams LLC in Harrisburg, PA is seeking a bilingual Dental Receptionist to support scheduling, patient check-in, and benefits verification in a fast-paced dental office.

This entry-level role offers exposure to the dental healthcare business with opportunities for upward mobility into roles such as Lead Front Desk, Dental Assistant, and Office Manager, along with a comprehensive benefits package.