Bilingual Dental Front Desk Receptionist

Trustees of University of Pennsylvania; Philadelphia (Philadelphia County); On-site; USD 23,000 - 30,000; Full time

Job summary

University of Pennsylvania in Philadelphia seeks a Clinical Receptionist for Penn Dental Medicine to deliver patient-focused scheduling, resolve patient needs, and manage patient accounts efficiently.

The role supports high-quality care delivery in a dental setting with emphasis on excellent customer service, communication, and teamwork. Fluency in Spanish is preferred; Excel in a professional office environment is expected.

Qualifications

• High School Diploma or GED and 1–2 years of experience required.
• Spanish speaking/writing fluency preferred.
• Experience with Windows-based software and Axium dental software preferred.
• Excellent customer service and communication skills required.

Responsibilities

• Greet and assist patients professionally at the front desk of the assigned clinical department.
• Demonstrate concern and courtesy for colleagues and patients, following up to ensure satisfaction with service.

Skills

Customer service

Communication

Interpersonal skills

Spanish language

Education

High School Diploma or GED

Tools

Windows software

Axium dental software

Job description

University of Pennsylvania in Philadelphia seeks a Clinical Receptionist for Penn Dental Medicine to deliver patient-focused scheduling, resolve patient needs, and manage patient accounts efficiently.

The role supports high-quality care delivery in a dental setting with emphasis on excellent customer service, communication, and teamwork. Fluency in Spanish is preferred; Excel in a professional office environment is expected.