Bilingual Customer Service Specialist – Growth & Benefits

StarAgent; Star (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Monte Folsom - State Farm Agent seeks a Customer Service Representative to deliver exceptional service, handle policy information, and assist community members in Star, Idaho. This full-time role offers growth opportunities within a supportive agency team.

Responsibilities include assisting with policy changes, processing insurance claims, and maintaining precise records. Ideal candidates possess strong communication, attention to detail, and Spanish language skills for bilingual customer

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish highly preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Bilingual Spanish

Job description

Monte Folsom - State Farm Agent seeks a Customer Service Representative to deliver exceptional service, handle policy information, and assist community members in Star, Idaho. This full-time role offers growth opportunities within a supportive agency team.

Responsibilities include assisting with policy changes, processing insurance claims, and maintaining precise records. Ideal candidates possess strong communication, attention to detail, and Spanish language skills for bilingual customer