Bilingual Customer Service Specialist

Sherwin Williams; Saraland (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This role requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base.

The successful candidate will handle inquiries, solve customer challenges, and maintain deep knowledge of our products and services while collaborating with various teams to uphold our brand across multiple locations.

Qualifications

• Must be fluent in English and at least one additional language.
• Experience in customer service is preferred.

Responsibilities

• Handle inquiries and resolve customer challenges across locations.
• Maintain up-to-date knowledge of products and services.
• Collaborate with internal teams to improve service delivery.

Skills

Bilingual English/Spanish

Customer service

Communication

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.