Bilingual Customer Service Specialist

Sherwin Williams; Airway Heights (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Sherwin-Williams, a global leader in paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets in Washington and beyond. The role requires English plus another language, handling inquiries, solving challenges, and maintaining product knowledge.

You will collaborate with store teams and internal departments to uphold the brand's reputation.

Qualifications

• Bilingual with English plus at least one other language.
• Experience in customer service preferred.

Responsibilities

• Handle inquiries from customers across multiple locations.
• Resolve customer issues and provide product information.
• Collaborate with internal teams to improve service delivery.

Skills

Bilingual

Customer service

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.