Bilingual Customer Service Specialist

Sherwin Williams; Independence (KY); On-site; USD 34,000 - 52,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. The role requires proficiency in English and at least one additional language and involves solving customer inquiries while maintaining deep knowledge of our products.

Collaboration with various teams will help uphold our brand across locations. The ideal candidate communicates effectively, resolves challenges promptly, and contributes to a positive

Qualifications

• Bilingual in English and at least one other language.
• Customer service experience with a customer-facing role.
• Excellent communication and problem-solving skills.

Responsibilities

• Handle customer inquiries across multiple Sherwin-Williams locations.
• Resolve customer challenges while maintaining product knowledge.
• Collaborate with store teams to deliver consistent service.

Skills

Bilingual (EN/other)

Customer service

Communication

Problem solving

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.