Bilingual Customer Service Specialist

Sherwin Williams; Baton Rouge (LA); On-site; USD 32,000 - 52,000; Full time

Job summary

Sherwin-Williams in Baton Rouge is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. You will be fluent in English and at least one additional language, enabling effective communication with a diverse customer base.

You will handle inquiries, resolve issues, and maintain a deep knowledge of our paints and coatings. Collaborating with sales, store operations and support teams, you will help uplift service delivery and uphold

Qualifications

• Fluent in English and at least one additional language.
• Strong communication and problem-solving abilities.

Responsibilities

• Handle inquiries from customers across multiple locations.
• Resolve customer issues and provide product information.
• Collaborate with store operations and support teams to ensure consistent service.

Skills

Bilingual

Customer service

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.