Bilingual Customer Service Specialist

Sherwin Williams; Windham (ME); On-site; USD 25,000 - 39,000; Full time

Job summary

Sherwin-Williams in Maine seeks a bilingual customer service specialist to deliver exceptional service across our retail locations. You will handle inquiries, resolve issues, and maintain product knowledge.

The role requires English plus another language and collaboration with store teams to uphold brand reputation and ensure customer satisfaction.

Qualifications

• Bilingual in English and at least one additional language.

Responsibilities

• Handle customer inquiries and resolve challenges to ensure satisfaction.
• Maintain deep product knowledge and communicate effectively with customers.
• Collaborate with store teams across multiple locations to improve service delivery.

Job description

Sherwin-Williams, a worldwide leader in the development and sale of paints and coatings, is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This position requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base. The successful candidate will be responsible for ensuring customer satisfaction by handling inquiries, solving customer challenges and maintaining a deep knowledge of our products and services. This role involves collaboration with various teams to enhance service delivery and uphold our brand's reputation across multiple locations.