Bilingual Customer Service Representative

Sanabria & Associates, PLLC; Silver Spring (MD); Sur place; USD 26 000 - 29 000; Plein temps

Avantages offerts par ce poste

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

401(k)

VacationsSick time

11 Paid Federal Holidays Off

Paid Birthday and Work Anniversary off

Paid Parking

Résumé du poste

Sanabria & Associates, PLLC, a growing law firm with offices in Maryland, Virginia and Florida, seeks a Bilingual Customer Service Representative. You will provide administrative support, greet clients, take payments, and manage calendars in a fast-paced legal environment.

Fluent in Spanish and English is required. Open to weekend work, and you should be proficient with word processing and spreadsheets. Competitive benefits include health, vision, dental, and a 401(k) plan.

Qualifications

• Bilingual in Spanish and English required.
• High school diploma or equivalent.
• Prior customer service experience.
• Proficient with spreadsheets and word processing.

Responsabilités

• Provide administrative assistance to the company.
• Handle all incoming mail and high-volume calls.
• Assist in scheduling all attorney calendars.
• Greet and assist walk-in clients with completing consultation forms.
• Organize and file legal documents.
• Take payments and manage client invoices.

Connaissances

Bilingual Spanish/English

Customer Service

Formation

High school diploma or equivalent

Outils

Microsoft Excel

Microsoft Word

Description du poste

Description

Bilingual Customer Service Representative

Are you looking to increase your personal and professional development in an educational and exciting environment? Have you joined the legal field to assist immigrants in need? Consider applying to Sanabria & Associates, PLLC!

Sanabria & Associates, PLLC is a rapidly expanding law firm with offices in Maryland, Virginia & Florida. In this law firm, there are many opportunities to enhance your leadership skills, work ethic, and it allows you to work with a team who acknowledges your hard work.

Responsibilities

• Provide administrative assistance to the company
• Handle all incoming mail and high-volume calls
• Assist in scheduling all attorney calendars
• Greet and assist walk-in clients with completing consultation forms
• Organize and file legal documents
• Take payments
• Detail-oriented and interpersonal skills
• Handle client payments/invoices
• Other duties as requested

Requirements

• Open to work weekends as needed
• High school diploma or equivalent
• Bilingual - Fluent in Spanish and English (Required)
• Prior Customer Service experience
• Must be computer literate and proficient in spreadsheet applications and word processing
• Strong administrative and organizational skills
• Efficient communication skills
• Ability to meet deadlines

Benefits

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• 401(k)
• VacationsSick time
• 11 Paid Federal Holidays Off
• Paid Birthday and Work Anniversary off
• Paid Parking

Pay Range

$19 - $21 per hour

Salary Description

$19 - $21 per hour