Bilingual Customer Service Rep (Spanish/English) - Remote

Michael & Associates, Attorneys at Law; United States; A distancia; USD 14.000 - 16.800; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent work-from-home setup

Training in U.S. legal client service

Career growth opportunities

Descripción de la vacante

Michael & Associates, Attorneys at Law seeks a Bilingual Customer Service Representative to provide support to their U.S.-based legal team. The role is fully remote, ideal for candidates fluent in Spanish and English, and requires strong customer service skills.

Responsibilities include client communication, administrative support, and ensuring accurate case coordination. Joining this reputable law firm offers opportunities for training, growth, and a professional work environment.

Formación

• 5+ years of experience in customer service, preferably in the call center industry.
• Access to own laptop or PC, high-quality headset, and reliable high-speed internet.

Responsabilidades

• Respond to client inquiries in both Spanish and English professionally.
• Organize and relay client information for attorneys.
• Maintain and update client records and case management systems.
• Provide compassionate support to clients navigating legal matters.

Conocimientos

Strong Spanish and English communication skills

Customer service experience

Detail-oriented

Proactive

Descripción del empleo

Michael & Associates, Attorneys at Law seeks a Bilingual Customer Service Representative to provide support to their U.S.-based legal team. The role is fully remote, ideal for candidates fluent in Spanish and English, and requires strong customer service skills.

Responsibilities include client communication, administrative support, and ensuring accurate case coordination. Joining this reputable law firm offers opportunities for training, growth, and a professional work environment.