Bilingual Customer Service Rep — Rentals & Equipment

U-Haul; Plano (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Career stability

Opportunities for advancement

Health insurance & Prescription plans,

Paid holidays, vacation, and sick days

401(k) Savings Plan

ESOP

Job summary

U-Haul is seeking a Customer Service Representative to be the face of our service at our Plano location. You will assist customers, dispatch and return equipment, and use U-Scan tech to manage rentals and inventory.

The role includes hands-on duties such as moving trucks, inspecting equipment, and answering customer questions. Certification for propane and forklift may be provided during employment.

Qualifications

• Valid driver’s license and a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma

Tools

U-Scan

Job description

U-Haul is seeking a Customer Service Representative to be the face of our service at our Plano location. You will assist customers, dispatch and return equipment, and use U-Scan tech to manage rentals and inventory.

The role includes hands-on duties such as moving trucks, inspecting equipment, and answering customer questions. Certification for propane and forklift may be provided during employment.