Bilingual Customer Service Rep - Insurance & Growth

Teamluevano; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

State Farm Agent Carlos Luevano in Dallas, TX is seeking a Customer Service Representative to deliver exceptional client experiences, assist with policy information, changes, and claims, and coordinate with the agency team. This full-time role requires bilingual Spanish, strong communication, attention to detail, and a customer‑focused mindset.

The position offers a base salary of $40,000 with potential commissions and advancement opportunities within the agency.

Qualifications

• Spanish bilingual required.
• Strong communication and interpersonal skills.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Bilingual Spanish

Excellent communication

Customer service experience

Job description

State Farm Agent Carlos Luevano in Dallas, TX is seeking a Customer Service Representative to deliver exceptional client experiences, assist with policy information, changes, and claims, and coordinate with the agency team. This full-time role requires bilingual Spanish, strong communication, attention to detail, and a customer‑focused mindset.

The position offers a base salary of $40,000 with potential commissions and advancement opportunities within the agency.