Bilingual Customer Service Rep — Great Benefits & Growth

The Car Park; Boise (ID); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

14 days PTO

Paid Parental Leave

Volunteer Time Off

Paid holidays

Bereavement

Medical, Dental, Vision

Flexible Health Spending Accounts

Short term disability

Critical illness and accident benefits

Life insurance

Tuition reimbursement

401(k)

Job summary

The Car Park is seeking a dedicated Bilingual Customer Service Representative to join our Boise team. You will handle incoming calls from parking locations, assisting guests and monthly parkers with entry and exits, while coordinating with Field and Ambassador staff for events and incidents.

The role requires strong communication skills, reliability, and the ability to multitask in a fast-paced environment. Join us for a supportive culture, competitive pay, and comprehensive benefits.

Qualifications

• GED or High School diploma or higher.
• 1+ years in customer service, sales, or telemarketing.
• Excellent customer service skills and communication (written and spoken).
• Proficiency with Windows 10 or similar OS.

Responsibilities

• Answer incoming calls from local parking locations and assist guests, valets, and monthly parkers with entry and exit.
• Direct communication with Field and Ambassador Staff for events, incidents, and equipment issues.
• Monitor camera surveillance and parking systems in area garages and lots.
• Test garage and elevator intercoms and manage space counts.
• Answer questions about ticket fees, on-street hours, and events.

Skills

Customer service

Windows 10 proficiency

Verbal & written communication

Typing speed 30+ wpm

Punctuality

Trustworthy

Multitasking

Education

GED or High School diploma

Job description

The Car Park is seeking a dedicated Bilingual Customer Service Representative to join our Boise team. You will handle incoming calls from parking locations, assisting guests and monthly parkers with entry and exits, while coordinating with Field and Ambassador staff for events and incidents.

The role requires strong communication skills, reliability, and the ability to multitask in a fast-paced environment. Join us for a supportive culture, competitive pay, and comprehensive benefits.