Bilingual Customer Service Rep – Automotive Manufacturing

Pro Resources Staffing Services; Lafayette (IN); On-site; USD 33,000 - 47,000; Full time

Job summary

Pro Resources Staffing Services in Lafayette, IN is hiring a Bilingual Customer Service Representative for an automotive components facility. You will serve as the daily contact for customers, provide order updates, and coordinate with internal teams to meet needs.

The role requires a high school diploma, bilingual English/Spanish, and strong communication skills; SAP and manufacturing CS experience are advantageous.

Qualifications

• High school diploma or GED required.
• Ability to pass drug screen and background check.
• Experience with SAP and customer service in manufacturing preferred.

Responsibilities

• Serve as primary point of contact for customers throughout the day.
• Respond to questions and provide updates regarding orders, deliveries, and product availability.
• Enter, review, and update customer orders in SAP.
• Communicate with production, shipping, logistics, and other internal departments.
• Research and help resolve order or delivery concerns.
• Follow up on open items to ensure customer needs are addressed.
• Maintain accurate customer and order information.
• Provide friendly, professional, and dependable customer service.
• Assist with additional customer service and administrative duties as needed.

Skills

Bilingual English/Spanish

Strong communication

Multitasking

Education

High school diploma or GED

Tools

SAP

Excel

Microsoft Office

Job description

Pro Resources Staffing Services in Lafayette, IN is hiring a Bilingual Customer Service Representative for an automotive components facility. You will serve as the daily contact for customers, provide order updates, and coordinate with internal teams to meet needs.

The role requires a high school diploma, bilingual English/Spanish, and strong communication skills; SAP and manufacturing CS experience are advantageous.