Bilingual Customer Service Pro — Flexible Schedule & Growth

Denise Mote Insurance Agency; Aurora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Denise Mote Insurance Agency in Illinois is seeking a Customer Service Representative to support State Farm Agent operations. You will help customers with policy information, changes, and claims, delivering friendly, accurate service to build trust and loyalty.

The role emphasizes attention to detail, multitasking, and teamwork with a multilingual, client-focused agency that values growth opportunities, flexible scheduling, and ongoing training.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Job description

Denise Mote Insurance Agency in Illinois is seeking a Customer Service Representative to support State Farm Agent operations. You will help customers with policy information, changes, and claims, delivering friendly, accurate service to build trust and loyalty.

The role emphasizes attention to detail, multitasking, and teamwork with a multilingual, client-focused agency that values growth opportunities, flexible scheduling, and ongoing training.