Bilingual Customer Service Pro - ERP & Shipping

Ferrotec-; Ulmar (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

None

Job summary

Ferrotec (USA) Corporation in Livermore, CA is seeking a detail-oriented Customer Service Specialist to process quotations, sales orders, bookings, releases, and shipments. You will coordinate with other departments to resolve problems and ensure accurate entry into Oracle.

This role requires excellent organization and communication skills, the ability to work well with others, and a commitment to quality. You will support sales and engineering with quotations and problem resolution and may

Qualifications

• High School Diploma or equivalent.
• Experience with an ERP system, preferably Oracle.

Responsibilities

• Process quotations, sales orders, bookings, releases, and shipments.
• Coordinate with other departments to resolve problems.
• Enter sales orders into Oracle.
• Update customer need dates and scheduled ship dates as required.
• Audit order entry to ensure accuracy and compliance.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or equivalent

Tools

Oracle ERP

Job description

Ferrotec (USA) Corporation in Livermore, CA is seeking a detail-oriented Customer Service Specialist to process quotations, sales orders, bookings, releases, and shipments. You will coordinate with other departments to resolve problems and ensure accurate entry into Oracle.

This role requires excellent organization and communication skills, the ability to work well with others, and a commitment to quality. You will support sales and engineering with quotations and problem resolution and may