Bilingual Customer Service & Insurance Support

Teamluevano; Dallas, Northern (TX, KY); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

State Farm Agent Carlos Luevano in Dallas, TX is seeking a Customer Service Representative to join the agency team. You will handle policy inquiries, assist with changes, and coordinate with colleagues to deliver exceptional service to the community.

Ideal candidates are bilingual in Spanish, detail-oriented, and have prior customer service experience. The role offers a base salary with commission potential and opportunities for advancement within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Job description

State Farm Agent Carlos Luevano in Dallas, TX is seeking a Customer Service Representative to join the agency team. You will handle policy inquiries, assist with changes, and coordinate with colleagues to deliver exceptional service to the community.

Ideal candidates are bilingual in Spanish, detail-oriented, and have prior customer service experience. The role offers a base salary with commission potential and opportunities for advancement within the agency.