Bilingual Customer Service & Insurance Advisor

Agentonmidway; Dallas (TX); On-site; USD 37,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Job summary

Amabilia Esparza - State Farm Agent in Dallas, TX is seeking a Customer Service Representative to support daily operations, build client relations, and serve as a liaison between customers and agency departments. You will help grow the agency by proactively marketing relevant products and services.

As a friendly, sociable, sales-minded professional, you will contribute to meaningful client interactions and long-lasting customer relationships, with opportunities for advancement and training.

Qualifications

• Experience managing client relationships is preferred.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers.
• Spanish speaking - required.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Experience managing client relations

Excellent communication skills

Dedicated to customer service

Anticipate customer needs

Relate to customers

Spanish speaking

Job description

Amabilia Esparza - State Farm Agent in Dallas, TX is seeking a Customer Service Representative to support daily operations, build client relations, and serve as a liaison between customers and agency departments. You will help grow the agency by proactively marketing relevant products and services.

As a friendly, sociable, sales-minded professional, you will contribute to meaningful client interactions and long-lasting customer relationships, with opportunities for advancement and training.