Bilingual Customer Service Associate - Flexible Hours

PLS; Indianapolis (IN); On-site; USD 27,000 - 40,000; Part time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Opportunities for advancement

Ongoing training

Job summary

PLS is hiring Customer Service Representatives in Indianapolis, IN. This role serves as the primary point of contact for customers, ensuring outstanding service and compliance with policies. Candidates should have previous customer service experience and the ability to engage well with customers.

Responsibilities include transaction processing, addressing customer inquiries, and maintaining store cleanliness. Benefits include medical coverage, 401(k), vacation, and growth opportunities.

Qualifications

• Previous customer service experience in hospitality, financial services, retail or restaurant (preferred).
• Must have a professional appearance and demeanor.
• Ability to work flexible hours, including mornings, evenings, weekends, and holidays.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Ensuring all transactions are completed in compliance with federal, state, and local regulations.
• Resolving customer complaints or referring them to the store manager.

Skills

Customer service experience

Ability to engage with customers

Attention to detail

Multitasking ability

Bilingual (English/Spanish)

Job description

PLS is hiring Customer Service Representatives in Indianapolis, IN. This role serves as the primary point of contact for customers, ensuring outstanding service and compliance with policies. Candidates should have previous customer service experience and the ability to engage well with customers.

Responsibilities include transaction processing, addressing customer inquiries, and maintaining store cleanliness. Benefits include medical coverage, 401(k), vacation, and growth opportunities.