Bilingual Customer Service & Admin Assistant (Scale House)

Garland; Garland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Garland is seeking a Bilingual Customer Service Representative II to support the EWS Department at Hinton Landfill. The role combines customer-facing service with administrative tasks in a live scale-house environment.

Responsibilities include processing weighings, counting cash transactions, handling inquiries, filing, and assisting with data and reports while adhering to safety guidelines. Fluency in English and Spanish is required.

Qualifications

• High school diploma or GED required with up to 1 year related experience.
• Bilingual in English and Spanish is required.
• Ability to use basic PC applications and handle customer transactions.

Responsibilities

• Process customer transactions with scale software and record weights.
• Respond to inquiries via phone, email, or in person.
• Maintain filing and department records; assist with reports and data collection.
• Monitor facility rules and safety in the scale house area.
• Support administrative tasks and cross-functional communication.

Skills

Bilingual EN/ES

Customer service

Telephone etiquette

Organizational skills

Written communication

Multitasking

Education

High School Diploma/GED

Tools

PC software

Job description

Garland is seeking a Bilingual Customer Service Representative II to support the EWS Department at Hinton Landfill. The role combines customer-facing service with administrative tasks in a live scale-house environment.

Responsibilities include processing weighings, counting cash transactions, handling inquiries, filing, and assisting with data and reports while adhering to safety guidelines. Fluency in English and Spanish is required.