Bilingual Customer Sales & Service Rep – English/Spanish

SiteOne Landscape Supply; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

SiteOne Landscape Supply in Frisco, TX is seeking a Bilingual Customer Sales & Service Representative to deliver outstanding service to commercial and residential customers in the green industry. You will assist with questions, process orders, and help customers choose irrigation, turf, and landscape maintenance products for pickup or delivery.

The role requires at least 1 year in retail/wholesale, excellent customer service, and bilingual English/Spanish ability.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting, preferred.
• Excellent customer service skills.
• Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred.
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus.
• Ready and willing to learn and adopt new technologies and ways of working.
• Ability to think quickly and make sound decisions.
• Inventory management experience helpful.
• Must be able to lift a minimum of 50 pounds.
• High school diploma or equivalent preferred.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pickup or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment

Skills

Customer service

Bilingual English/Spanish

Retail/wholesale experience

Green industry knowledge

Technology adoption

Decision making

Inventory management

Lifting 50 pounds

High school diploma

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Frisco, TX is seeking a Bilingual Customer Sales & Service Representative to deliver outstanding service to commercial and residential customers in the green industry. You will assist with questions, process orders, and help customers choose irrigation, turf, and landscape maintenance products for pickup or delivery.

The role requires at least 1 year in retail/wholesale, excellent customer service, and bilingual English/Spanish ability.