Bilingual Customer Experience Specialist — Multi-Location

Sherwin Williams; Seattle (WA); On-site; USD 51,577,000 - 74,501,000; Full time

Job summary

Sherwin-Williams seeks a Bilingual Multi-Location Branch Customer Service Specialist to join our team. You will deliver exceptional service across multiple retail locations, handle inquiries and complaints, and assist sales by providing detailed product information to customers.

Fluent bilingual abilities are required, and you will thrive in a fast-paced environment supporting staff at various branches while maintaining customer satisfaction and brand standards.

Qualifications

• Fluent bilingual capabilities (English/Spanish) required.
• Experience handling customer queries and complaints across retail locations.

Responsibilities

• Handle customer queries and complaints across multiple retail locations.
• Provide detailed product information to support sales.
• Maintain high levels of customer satisfaction and brand standards.

Skills

Bilingual

Customer service

Job description

Sherwin-Williams seeks a Bilingual Multi-Location Branch Customer Service Specialist to join our team. You will deliver exceptional service across multiple retail locations, handle inquiries and complaints, and assist sales by providing detailed product information to customers.

Fluent bilingual abilities are required, and you will thrive in a fast-paced environment supporting staff at various branches while maintaining customer satisfaction and brand standards.