Bilingual Customer Experience Specialist - Multi-Location

Sherwin Williams; Saraland (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This role requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base.

The successful candidate will handle inquiries, solve customer challenges, and maintain deep knowledge of our products and services while collaborating with various teams to uphold our brand across multiple locations.

Qualifications

• Must be fluent in English and at least one additional language.
• Experience in customer service is preferred.

Responsibilities

• Handle inquiries and resolve customer challenges across locations.
• Maintain up-to-date knowledge of products and services.
• Collaborate with internal teams to improve service delivery.

Skills

Bilingual English/Spanish

Customer service

Communication

Job description

Sherwin-Williams is seeking a Bilingual Multi-Location Customer Service Specialist to deliver exceptional service across our retail outlets. This role requires proficiency in English and at least one additional language, enabling effective communication with a diverse customer base.

The successful candidate will handle inquiries, solve customer challenges, and maintain deep knowledge of our products and services while collaborating with various teams to uphold our brand across multiple locations.