Bilingual Customer Service Specialist

Sherwin Williams; Seattle (WA); On-site; USD 51,577,000 - 74,501,000; Full time

Job summary

Sherwin-Williams seeks a Bilingual Multi-Location Branch Customer Service Specialist to join our team. You will deliver exceptional service across multiple retail locations, handle inquiries and complaints, and assist sales by providing detailed product information to customers.

Fluent bilingual abilities are required, and you will thrive in a fast-paced environment supporting staff at various branches while maintaining customer satisfaction and brand standards.

Qualifications

• Fluent bilingual capabilities (English/Spanish) required.
• Experience handling customer queries and complaints across retail locations.

Responsibilities

• Handle customer queries and complaints across multiple retail locations.
• Provide detailed product information to support sales.
• Maintain high levels of customer satisfaction and brand standards.

Skills

Bilingual

Customer service

Job description

Sherwin-Williams, a global leader in manufacturing and selling high-quality paints and coatings, is looking for a Bilingual Multi-Location Branch Customer Service Specialist to join our team. This role requires fluent bilingual capabilities and involves providing exceptional customer service across multiple retail locations. The ideal candidate will manage customer queries and complaints while supporting sales by providing detailed product information and maintaining customer satisfaction at all our retail branches.