Bilingual Customer Care Associate - Austin, Fast-Paced

TTEC; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary bonuses

Advancement and Career Opportunities

Tuition Reimbursement & Retirement SAV

Employee Rewards and Discounts

Job summary

TTEC is hiring for a Bilingual Customer Service Associate in the United States. You’ll field questions for Fortune 500 brands, receive full training on assigned accounts, and help customers maximize product value. Join a fast-paced, upbeat team that puts the customer first and grows with you.

Ideal candidates are bilingual, customer-service oriented, outgoing, and motivated, with excellent verbal and written communication skills and the ability to thrive under pressure.

Qualifications

• High School Diploma or equivalent.
• 6 months or more of customer service experience.
• Bilingual proficiency in written and verbal communications.
• Exceptional communication & verbal skills.
• Ability to excel in a fast-paced work environment.

Responsibilities

• Field questions from customers of Fortune 500 brands.
• Be assigned to an account with full training on product/service.
• Assist customers to get the most out of products/services.
• Contribute to a positive, high-energy customer experience.

Skills

Bilingual

Customer-service oriented

Outgoing & kind

Passionate & motivated

Education

High School Diploma or equivalent

Tools

Microsoft Windows

Job description

TTEC is hiring for a Bilingual Customer Service Associate in the United States. You’ll field questions for Fortune 500 brands, receive full training on assigned accounts, and help customers maximize product value. Join a fast-paced, upbeat team that puts the customer first and grows with you.

Ideal candidates are bilingual, customer-service oriented, outgoing, and motivated, with excellent verbal and written communication skills and the ability to thrive under pressure.