Account Associate – Bilingual (Spanish) Growth Advocate

Miguel Malca - State Farm Agent; Germantown (MD); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Local gym membership

Job summary

Miguel Malca - State Farm Agent in Germantown, MD is seeking an Account Associate to enhance customer relations and support daily operations. The ideal candidate will manage customer accounts, assist with policy changes, and process claims.

With a focus on personal development, the agency offers a supportive environment, training, and competitive compensation including salary plus bonuses. Bilingual skills in Spanish are required.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish is required.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Miguel Malca - State Farm Agent in Germantown, MD is seeking an Account Associate to enhance customer relations and support daily operations. The ideal candidate will manage customer accounts, assist with policy changes, and process claims.

With a focus on personal development, the agency offers a supportive environment, training, and competitive compensation including salary plus bonuses. Bilingual skills in Spanish are required.