Bilingual Counter Sales Representative

SouthernCarlson; Lubbock (TX); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health, Dental, and Vision

401(k) with Company Match

Paid Time Off and Holidays

Job summary

SouthernCarlson in Lubbock, TX is seeking a Bilingual Counter Sales Representative to join a fast-paced, customer-facing team. You will help customers find the right solutions, process quotes, and support daily branch operations.

The role requires a high school diploma, 1–2 years in construction supply, strong math and communication skills. Bilingual abilities are a plus, with daytime Monday–Friday hours and a growth-oriented culture.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in construction supply, building materials, or related industry preferred.
• Knowledge of fasteners, power tools, or pneumatic systems is a plus.
• Proficiency in Microsoft Office and ERP systems.
• Strong math skills with ability to calculate pricing and margins.
• Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally.
• Strong communication skills and a customer-first mindset.
• Bilingual skills are a plus.

Responsibilities

• Provide in-person and phone support to customers by identifying needs and recommending the right products
• Build relationships with customers by delivering knowledgeable, high-energy service
• Proactively reach out to existing and potential customers to drive sales growth
• Prepare quotes and process orders accurately using ERP systems
• Stay up to date on product lines, vendor offerings, and construction industry trends
• Maintain showroom organization, stock levels, and promotional displays
• Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction

Skills

Customer service

Sales

ERP systems

Microsoft Office

Math skills

Bilingual

Education

High school diploma or GED

Tools

ERP systems

Microsoft Office

Job description

Bilingual Counter Sales Representative – Full Time

Location: Lubbock, TX
Schedule: Monday – Friday |

Compensation: Base + Incentive (Based on experience)

About Us

SouthernCarlson is a leading distributor of the most recognized brands of construction and packaging tools, fasteners, jobsite supplies, and expert service across North America. Since 1947, we’ve built our reputation on reliability, integrity, and a commitment to helping our customers get the job done right.

Our success is driven by more than just products — it’s powered by our people, our relationships, and our dedication to providing unmatched service every day.

Job Description

We’re hiring a Counter Sales Representative (CSR) who thrives in a fast-paced, customer-facing environment. This role is the face of the branch, helping customers find the right solutions while delivering exceptional service and supporting daily operations.

What You’ll Do

• Provide in-person and phone support to customers by identifying needs and recommending the right products
• Build relationships with customers by delivering knowledgeable, high-energy service
• Proactively reach out to existing and potential customers to drive sales growth
• Prepare quotes and process orders accurately using ERP systems
• Stay up to date on product lines, vendor offerings, and construction industry trends
• Maintain showroom organization, stock levels, and promotional displays
• Coordinate with outside sales, service teams, and leadership to ensure customer satisfaction

What We’re Looking For

High school diploma or GED required

1–2 years of experience in construction supply, building materials, or related industry preferred

Knowledge of fasteners, power tools, or pneumatic systems is a plus

Proficiency in Microsoft Office and ERP systems

Strong math skills with ability to calculate pricing and margins

Ability to lift up to 25 lbs regularly and up to 80 lbs occasionally

Strong communication skills and a customer-first mindset

Bilingual skills are a plus

Why You’ll Love Working With Us

Consistent Hours – Daytime schedule, Monday–Friday

Positive Culture – Team-oriented, supportive, and customer-focused

Career Growth – Clear path to roles like Outside Sales or Branch Manager

Competitive Benefits, including:

Health, Dental, and Vision

401(k) with Company Match

Paid Time Off and Holidays

Our Values – OUR PROMISE MEANS MORE™

Respect – We treat everyone with kindness and fairness

Integrity – We do what’s right, always

Teamwork – We win together

Family Feel – A nationwide company with a local, community-driven culture

All offers are contingent upon successful completion of a background check and drug screening.

SouthernCarlson is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.