Bilingual Coordination Analyst

Personal Touch Home Care of N.Y. Inc; New York (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Employee Recognition Programs

Comprehensive Health Benefits

Generous Paid Time Off

401k retirement plan

Life Insurance

Mileage Reimbursement

Professional Growth & Development

Employee Assistance Program

Perks Program

Job summary

Personal Touch Home Care of N.Y. Inc in Brooklyn, NY is seeking a Bilingual Coordination Analyst - Home Care to support daily coordination operations. The role requires fluency in English and Spanish and is an in-person, full-time position.

Salary is $24.00-$26.00 per hour, with comprehensive benefits and opportunities for growth. The coordinator will analyze data, develop KPI logs, create trainings, and collaborate across departments to ensure compliance and effective reporting.

Qualifications

• 1-3 years of experience in related field.
• Strong analytical skills, with the ability to collect, organize, and analyze substantial amounts of data.
• Excel knowledge is needed.
• Excellent communication and written skills, with the ability to explain processes and protocols.
• Ability to work independently as well as in a team environment.
• Ability to work with all levels of employees.
• Ability to see a task through its completion.

Responsibilities

• Collect and analyze data related to coordination daily operations.
• Develop and maintain logs or excel sheets to track and analyze KPIs.
• Create slides for coordination related trainings.
• Help with education and training of coordination staff.
• Analyze and identify trends related to reports and KPIs monitored.
• Provide quality assurance and analytical support.
• Collaborate with cross functional teams to identify and solve problems.

Skills

Strong analytical skills

Excel knowledge

Excellent written and verbal iletişim

Education

High school diploma or GED

Home health care experience

Tools

Excel

Job description

Bilingual Coordination Analyst - Home Care

Brooklyn, NY

Must be fluent in both English and Spanish

This is a full-time in person position.

Pay: $24.00-$26.00 per hour

About Us:With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.
• Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.
• Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.
• Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.
• Mileage Reimbursement: We make sure you're compensated for your business travel.
• Opportunities for Professional Growth and Development: Empowering you to thrive and grow.
• Employee Assistance Program: Supporting the well-being of you and your family.
• Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.

JOB SUMMARY:

The coordination Analyst will be responsible for assisting in the analysis and interpretation of data related to the daily Coordination operation. This position will work closely with coordinators, coordination management, and other departments to create reporting tools and trainings for coordination that will help with maintaining compliance responsibilities.

RESPONSIBILITIES:

• Collect and analyze data related to coordination daily operations.
• Develop and maintain logs or excel sheets to track and analyze key performance indicators (KPIs).
• Create slides for coordination related trainings.
• Help with education and training of coordination staff.
• Analyze and identify trends as related to reports and KPIs monitored.
• Provide quality assurance and analytical support.
• Collaborate with cross functional teams to identify and solve problems.

REQUIREMENTS:

• 1-3 years of experience in related field
• Strong analytical skills, with the ability to collect, organize, and analyze substantial amounts of data.
• Excel knowledge is needed.
• Excellent communication and written skills, with the ability to explain processes and protocols.
• Ability to work independently as well as in a team environment.
• Ability to work with all levels of employees.
• Ability to see a task through its completion.

QUALIFICATIONS:

• Is at least eighteen years of age.
• Minimum of high school education
• Prior experience in Home Health Care.

FUNCTIONAL ABILITIES:

• Able to perceive and follow written instructions and document information accurately.
• Able to perceive, relay, and clearly communicate information.
• Able to verify accuracy of reports or trends for coordination department.
• Must be able to move about inside the office to access office machinery, files, etc. to be able to perform the above-listed responsibilities.

The essential duties and responsibilities described are not a comprehensive/exhaustive list. Additional tasks can be assigned from time to time and the scope of the job may change as necessitated by the business demands.

Pay: $24.00-$26.00 per hour

Job Type:Full-time