Bilingual Contracts & Compliance Administrator

Toyota of Clermont; Northern (KY); Hybrid; USD 32,000 - 43,000; Full time

Benefits offered by this job

Paid training

5-day work week

Paid time off

Medical/Dental/Life Insurance

401K

Employee discounts

Career path and management program

Job summary

Toyota of Clermont is seeking a Customer Service/Contracts Administrator to meet with customers who purchased or leased a vehicle and prepare, disclose, and file all legal and financial documents related to the sale. Bi-lingual candidates are a plus and no experience is required.

The role involves presenting documents, verifying titles, taxes, and insurance, and coordinating with credit submissions to automotivefinance companies while delivering exceptional customer service and ensuring timely

Qualifications

• Excellent written and verbal communication skills.
• Ability to read and comprehend instructions and information.
• Professional bilingual proficiency in English and Spanish, both written and verbal.

Responsibilities

• Establish and maintain good working relationships with team members and customers.
• Present all legal and financial documents to customers.
• Check paperwork for correct title, lien information, and taxes.
• Verify insurance with customers' agents, obtain deposits, verify trade payoffs.
• Ensure paperwork is legal, compliant and complete without flaw.
• Guarantee overall customer satisfaction.

Skills

Bilingual English/Spanish

Customer service

Attention to detail

Documentation accuracy

Team player

Job description

Toyota of Clermont is seeking a Customer Service/Contracts Administrator to meet with customers who purchased or leased a vehicle and prepare, disclose, and file all legal and financial documents related to the sale. Bi-lingual candidates are a plus and no experience is required.

The role involves presenting documents, verifying titles, taxes, and insurance, and coordinating with credit submissions to automotivefinance companies while delivering exceptional customer service and ensuring timely