Bilingual Contact Center Specialist (Spanish)

National Life Group; Montpelier (VT); On-site; USD 23,419 - 35,817; Full time

Benefits offered by this job

Flexible benefits starting day one

401(k) eligibility

Paid time off benefits

Job summary

Join National Life Group in Montpelier as a Contact Center Service Specialist. This role is vital for ensuring customers understand their life and annuity policies. You will work onsite primarily Monday to Thursday, assisting customers in both Spanish and English.

A strong background in customer service with excellent communication skills is required. The compensation ranges from $17 to $26 per hour, complemented by a robust benefits package starting from day one.

Qualifications

• 2+ years of professional work experience interacting with customers.
• Passionate about working for a company with a cause-driven culture.
• Ability to successfully pass a background check.

Responsibilities

• Work directly with customers to ensure a positive experience.
• Provide information and help solve important issues.
• Collaborate with the team to achieve results.

Skills

Bilingual in Spanish and English

Customer service skills

Excellent communication

Problem-solving

Computer skills

Education

Associate’s degree or higher

Job description

Join National Life Group in Montpelier as a Contact Center Service Specialist. This role is vital for ensuring customers understand their life and annuity policies. You will work onsite primarily Monday to Thursday, assisting customers in both Spanish and English.

A strong background in customer service with excellent communication skills is required. The compensation ranges from $17 to $26 per hour, complemented by a robust benefits package starting from day one.