Bilingual Contact Center Representatives - FT and PT

Trius-Federal-Credit-Union; Kearney (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

Paid time off

11 paid holidays

401(k) with match

Trius swag

Flexible schedule

Longevity benefits

Paid training

Job summary

Trius-Federal-Credit-Union is hiring a Bilingual Member Contact Center Representative or ITM Teller (FT) to assist members with everyday banking transactions via electronic communication and video ITMs across Trius branch locations. The role requires English and Spanish communication, with comprehensive training and a supportive team using innovative technology to improve members' financial lives.

Schedule includes weekdays with no weekends or holidays, and location at Kearney or Lexington

Qualifications

• Must be able to communicate in English and Spanish.
• FT position with training provided.

Skills

Bilingual English/Spanish

Customer service

Job description

Description

Join our Contact Center team!!!

Are you passionate about delivering exceptional service and enjoy using technology to create meaningful member experiences? We have immediate openings in our Member Contact Center for Bilingual Member Contact Center Representative or ITM Teller (FT position), you'll assist members with everyday banking transactions through electronic communication including our Interactive Teller Machines (ITMs), providing friendly, personalized service through live video from various Trius branch locations.

Bilingual Communication Requirement:

The ability to communicate effectively in English and Spanish is required because the position regularly communicates with members who prefer to conduct business in Spanish.

At Trius, you'll receive comprehensive training, work alongside a supportive and energetic team, and have the opportunity to use innovative technology to make a difference in our members' financial lives. Come experience the Trius Difference—where people, purpose, and community come together to provide HOPE.

Schedule:

Schedule:
We are looking for a qualified candidates to work either FT, to be scheduled between:

• Monday–Thursday: 7:30 a.m. – 6:00 p.m.
• Friday: 7:30 a.m. – 7:00 p.m.
• Enjoy a predictable schedule with no weekends and no holidays, giving you more time for what matters most.

Enjoy a predictable schedule with no weekends and no holidays, giving you more time for what matters most.

Work Location:

Ability to work at either the Kearney or Lexington branches.

Benefits provided

• Insurance (Health, Dental, Vision, Life, STD and LTD) - FT candidates
• PTO
• 11Paid holidays
• 401(k) with generous match
• Trius "swag"
• Flexible work environment/schedule
• Longevity benefits
• Paid training

We are an Equal Opportunity Employer

We consider applications for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or another other legally protected classification.