Bilingual Consumer Lending & Sales Specialist

Advance America, Cash Advance Centers, Inc.; Baytown (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Advance America is seeking career-oriented individuals for a Consumer Lending Sales Specialist role in Baytown, TX. The role focuses on delivering exceptional customer service while achieving branch sales goals and maintaining compliance with regulations.

Responsibilities include driving customer acquisition, managing loan portfolios, educating customers on loan terms, and participating in community marketing initiatives. Bilingual Spanish is a plus.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent.
• Spanish language ability is a plus.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or equivalent

Job description

Advance America is seeking career-oriented individuals for a Consumer Lending Sales Specialist role in Baytown, TX. The role focuses on delivering exceptional customer service while achieving branch sales goals and maintaining compliance with regulations.

Responsibilities include driving customer acquisition, managing loan portfolios, educating customers on loan terms, and participating in community marketing initiatives. Bilingual Spanish is a plus.