Bilingual Consumer Lending Sales Pro

Advance America, Cash Advance Centers, Inc.; Miami (FL); Hybrid; USD 45,000 - 62,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. in Miami seeks a Bilingual Consumer Lending Sales Specialist to drive customer acquisition and deliver exceptional service for a growing loan portfolio.

This full-time role demands strong communication, sales drive, and adherence to regulatory guidelines, with responsibilities spanning storefront and online channels. The position emphasizes bilingual capabilities, customer service excellence, and active contribution to branch success through

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required; one year in sales/retail/banking/collections preferred.
• Strong math skills; ability to handle cash and communicate loan terms clearly.
• Knowledge of compliance with policies and laws governing the industry.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Support branch financial objectives and performance metrics.
• Maintain strict adherence to company policies and state/federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention standards.
• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success via teamwork.

Skills

Customer service

Sales

Marketing

Customer acquisition

Education

High School Diploma or equivalent

Some college

Job description

Advance America, Cash Advance Centers, Inc. in Miami seeks a Bilingual Consumer Lending Sales Specialist to drive customer acquisition and deliver exceptional service for a growing loan portfolio.

This full-time role demands strong communication, sales drive, and adherence to regulatory guidelines, with responsibilities spanning storefront and online channels. The position emphasizes bilingual capabilities, customer service excellence, and active contribution to branch success through