Bilingual Community Supports Navigator - Hybrid

Ascentria Care Alliance; Worcester (MA); Hybrid; USD 31,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Flexible Spending Account

403(b) retirement plan

Employee Assistance Program

Tuition reimbursement

Paid time off

Job summary

Ascentria Care Alliance in Worcester, MA is seeking a Community Supports Navigator to support adults and children with ID/DD and ASD in a hybrid, community-based setting. This full-time role requires coordination of services, documentation, and advocacy.

The position emphasizes ISP development, behavior and medication planning, transportation, and helping individuals access benefits while working closely with DDS staff and program leadership.

Qualifications

• Bachelor’s degree in human services or related field with 1+ year experience.
• HS degree with 10 years human services direct care work may be an alternative.
• Licensed or eligible to be licensed by ASWB (LICSW, LCSW, LSW or LSWA) within 6 months of being hired.
• Minimum of two years of experience in human services, preferably in community based settings.
• Knowledge of the DDS ISP process and Charting the Life Course is preferred.

Responsibilities

• Responsible for creation and implementation of ISP, Behavior Plans, Medication Treatment Plans, Assessments and related documentation.
• Provide training in activities of daily living and health maintenance to enhance skill acquisition.
• Provide case management to develop independence and achieve ISP goals.
• Work with leadership to ensure rep payee responsibilities compliance.
• Provide transportation and escort to appointments as needed.
• Assist in obtaining public benefits such as Social Security, Mass Health, ADA transportation, food stamps.
• Provide crisis intervention as needed.
• Represent Ascentria Care Alliance professionally in the community.

Skills

Licensed or eligible to be licensed by

2+ years in human services

Ability to write accurate doc in Eng

Education

Bachelor’s Degree Required with 1 year of human services

HS degree with 10 years human services direct care experience alternative

Job description

Ascentria Care Alliance in Worcester, MA is seeking a Community Supports Navigator to support adults and children with ID/DD and ASD in a hybrid, community-based setting. This full-time role requires coordination of services, documentation, and advocacy.

The position emphasizes ISP development, behavior and medication planning, transportation, and helping individuals access benefits while working closely with DDS staff and program leadership.