Bilingual Community Outreach Representative

Personal Touch Home Care; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive salary and benefits

Opportunities for professional growth

Dynamic and supportive work culture

Job summary

Personal Touch Home Care of N.Y. Inc. in Brooklyn, NY seeks a Bilingual Community Outreach Representative fluent in English and Spanish.

You will engage with the community, promote home health services, and build relationships with patients, families, and local organizations. The role emphasizes compassionate, personalized communication and outreach across diverse communities. The ideal candidate will communicate clearly, work well independently and within a team, and coordinate education

Qualifications

• Fluent in English and Spanish (reading, writing, speaking).
• Strong communication and interpersonal skills for patients, families, and partners.
• Ability to work independently and as part of a team to meet goals.
• Strong problem-solving and organizational skills to manage multiple projects.

Responsibilities

• Conduct community outreach and education programs to promote services.
• Build and maintain relationships with community organizations and health centers.
• Identify needs of patients and families and provide personalized support and resources.
• Develop understanding of home health services to communicate offerings.
• Collaborate with multidisciplinary team to create individualized care plans.
• Deliver language-specific outreach to bilingual patients and families.

Skills

Bilingual English/Spanish

Communication skills

Community outreach

Relationship building

Organizational skills

Job description

Bilingual Community Outreach Representative

(Must be fluent in Spanish and English)

Join Personal Touch Home Care of N.Y. Inc in Brooklyn, New York

About the Role:

As a Bilingual Community Outreach Representative at Personal Touch Home Care of N.Y. Inc, you will play a crucial role in connecting with our diverse community, promoting our services, and building relationships with patients and families. With a strong focus on personalized care, we are seeking a dedicated and compassionate representative who can effectively communicate our services to our bilingual audience.

Responsibilities:

• Conduct community outreach and education programs to promote our services to patients, families, and healthcare providers
• Build and maintain relationships with community organizations, health centers, and social services agencies to identify potential partnerships and referrals
• Identify and address the social, emotional, and physical needs of patients and families, and provide personalized support and resources
• Develop and maintain a strong understanding of our services, including home health and home care programs, to effectively communicate our offerings to the community
• Collaborate with our multidisciplinary team to develop individualized care plans that meet the unique needs of each patient
• Conduct language-specific outreach and education programs to ensure that our bilingual patients and families receive the care and support they need

Requirements:

• Strong communication and interpersonal skills, with the ability to effectively communicate with patients, families, and community organizations
• Bilingual in English/Spanish and strong reading, writing, and speaking skills
• Ability to work independently and as part of a team to achieve goals and objectives
• Strong problem-solving and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously

What We Offer:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• A dynamic and supportive work environment
• The chance to make a meaningful difference in the lives of patients and families