Bilingual Community Outreach Coordinator

Morrow County Oregon; Boardman (OR); On-site; USD 42,000 - 65,000; Full time

Job summary

Morrow County Public Health in Boardman, OR seeks a Community Outreach Coordinator to provide bilingual health outreach, client navigation, interpretation/translation, and education to Spanish-speaking communities. The role supports clinics, offices, schools, and community sites, helping connect individuals with essential public health services.

Under supervision, you will interpret between English and Spanish, assist with program enrollment, coordinate appointments, and promote access to care

Qualifications

• Bilingual proficiency in English/Spanish for interpretation and written translation.
• Experience delivering health education and outreach in public health or community settings.
• Strong communication and customer service skills with diverse populations.

Responsibilities

• Provide bilingual verbal interpretation and written translation between English and Spanish for Public Health clients, staff, and community members.
• Provide interpretation services during Public Health Clinics and Family Planning clinics as assigned.
• Assist clients with navigating Public Health programs and connecting with community resources.
• Support clinic operations through client coordination, appointment communications, and related activities.
• Conduct community outreach and health promotion to increase awareness and utilization of Public Health programs.

Skills

Bilingual communication

Spanish-English interpretation

Customer service

Health education

Interpersonal skills

Education

High school diploma or GED

Associate's degree in public health or related field

Tools

Electronic Medical Records

County software

Job description

Position Summary:

Under the direct supervision of the Public Health Director and with guidance from Public Health clinical staff, the Community Outreach Coordinator provides bilingual community health, outreach, client navigation, interpretation/translation, health education, and administrative support for Morrow County Public Health programs and services. Serves as a liaison between Public Health and community members, with an emphasis on improving access to services for Spanish-speaking individuals and families.

This position works in a variety of settings, including Public Health clinics and offices, client homes, schools, community organizations, and other community locations. The position may conduct or participate in home visits and may work with individuals who have or may have been exposed to communicable or infectious diseases.

The position works closely with Public Health nurses, providers, and other staff to support clinic operations, client communication, community outreach, preventive health activities, and assigned Public Health programs.

Essential Functions and Responsibilities

Provide accurate and effective verbal interpretation and written translation between English and Spanish for Public Health clients, staff, and community members.

Provide interpretation services during Public Health Clinics, including scheduled Family Planning clinics and other clinical services as assigned.

Assist clients with navigating Public Health programs and services and connect individual's and families with appropriate community resources.

Support Public Health clinical staff with client coordination, appointment-related communication, and other activities that facilitate access to care.

Conduct community outreach and health promotion activities designed to increase awareness and utilization of Public Health programs and services.

Provide culturally and linguistically appropriate health education and information to individuals, families, and community groups.

Serve as a liaison between Public Health and Spanish-speaking members of the community to strengthen communication, trust and access to services.

Assist with outreach activities, educational events, health fairs, and other community-based public health activities.

Assist with completion of forms, documentation, referrals, and other administrative tasks as appropriate and within the scope of the position.

Maintain appropriate confidentiality of client information and comply with applicable privacy requirements and County policies.

Assist with maintaining accurate documentation related to client contacts, outreach activities, interpretation services, and program activities.

Establish and maintain positive working relationships with County departments, community organizations, health care providers, and other partners.

Participate in training and professional development necessary to maintain required certifications and competencies.

Perform other duties and responsibilities as assigned.

Qualifications:

Education: High school diploma or GED required.

Associate's degree in public health, health education, human services, social services or a related field preferred.

Experience

One (1) year related experience preferred.

Experience providing interpretation or translation services in a medical, health care, social service or public health setting preferred.

Experience providing health education, community outreach, client navigation, or similar services is desirable.

Certifications:

• Valid Oregon Driver's License with satisfactory driving record.
• Oregon Certified Health Care Interpreter, or ability to acquire within six (6) months of hire through a County-approved program or equivalent.
• CPR and Basic Life Support certification, or ability to obtain within six (6) months of hire.
• Oregon Health Plan (OHP) assister certification and Community Health Worker (CHW) certification, or the ability to obtain required certification within one (1) year.
• Other certifications required by the department or applicable programs may be required.
• Knowledge, Skills, and Abilities:
• Fluency in English and Spanish sufficient to provide effective verbal and written communication and interpretation.
• Ability to communicate health information clearly and respectfully to individuals with varying levels of health literacy.
• Strong interpersonal, communication, organization, and customer service skills.
• Ability to establish effective working relationships with clients, staff, providers, and community partners.
• Ability to work independently and as part of a team.
• Ability to learn and use electronic medical records, County software, and other systems necessary to perform assigned duties.
• Regular and predictable attendance.