Bilingual Community Health Navigator & Case Manager

County of Mendocino; Ukiah (CA); On-site; USD 42,000 - 70,000; Full time

Job summary

County of Mendocino seeks an Integrated Services Coordinator to link communities with health services, determine client eligibility, and provide case management support, often serving as a bilingual interpreter. Successful candidates may obtain WIC/Nutrition Assistant certification within one year of appointment.

Position requires ability to coordinate services, assist with childcare during group meetings, and conduct home visits to support MCAH and BHRS initiatives.

Qualifications

• Basic principles of case management.
• Trauma-informed care.
• Knowledge of community resources including health, housing, education and social services.
• Confidentiality practices and professional boundaries.
• Computer applications and hardware related to essential job functions.

Responsibilities

• Answer calls and greet visitors; provide customer service and information.
• Assist with case management and referrals to medical, education, social, and vocational services.
• Make appointments, gather data, write reports, interview clients.
• Determine initial eligibility for programs and continue as needed.
• Coordinate transportation for clients to appointments and programs.

Skills

Case management

Trauma-informed care

Cultural sensitivity

Communication

Interviews and needs assessment

Office procedures

Education

High School diploma or GED

Associate’s degree related to health or human services

Job description

County of Mendocino seeks an Integrated Services Coordinator to link communities with health services, determine client eligibility, and provide case management support, often serving as a bilingual interpreter. Successful candidates may obtain WIC/Nutrition Assistant certification within one year of appointment.

Position requires ability to coordinate services, assist with childcare during group meetings, and conduct home visits to support MCAH and BHRS initiatives.