Bilingual Commercial Sales & Logistics Specialist

AutoZone; Framingham (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

401(k) with company match and Stock-PU

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service and support commercial sales and logistics. You will assist customers with product selection, manage orders, and uphold accurate billing while ensuring timely deliveries.

You will build relationships through account visits, generate new business via calls and in-person outreach, and help lead the team when the Commercial Sales Manager is absent. A focus on safety and compliance is essential.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Task management

Billing familiarity

Inventory management

Delivery processes

Safety compliance

Spanish language

Tools

AutoZone systems

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service and support commercial sales and logistics. You will assist customers with product selection, manage orders, and uphold accurate billing while ensuring timely deliveries.

You will build relationships through account visits, generate new business via calls and in-person outreach, and help lead the team when the Commercial Sales Manager is absent. A focus on safety and compliance is essential.