Bilingual Clinical Trials Assistant - Front Desk & Lab

Irvine Clinical; Riverside (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Riverside Clinical is seeking a detail-oriented Research Assistant to support daily clinical trial operations at our Riverside, CA clinic. The role emphasizes front desk duties, bilingual communication, and assisting with study visits, vital signs, ECGs, and sample handling.

Ideal candidates will have healthcare or clinical experience, with a passion for assisting coordinators and ensuring smooth participant workflows.

Qualifications

• Bachelor’s degree in Biology, Psychology, Neuroscience, Healthcare, or related scientific discipline preferred.
• 1+ year of front desk reception, medical front office, clinical, or healthcare environment preferred.
• Bilingual English/Spanish required; able to communicate with participants and study partners.

Responsibilities

• Serve as primary front desk contact; greet participants and visitors, manage check-in/check-out, answer clinic calls.
• Conduct prescreening calls, schedule appointments, and conduct retention outreach in English and Spanish.
• Assist coordinators with study visits, chaperone procedures, and keep lobby clean and organized.
• Perform baseline clinical tasks such as vital signs, ECGs/EKGs, and urine screenings.
• Handle sample processing: centrifuge, aliquot, package, and ship specimens per protocol and IATA rules.
• Provide translation support at front desk and during visits for Spanish-speaking participants.
• Maintain front desk logs, assist with source documentation, and ED C data entry; resolve queries.
• Track lab kits and inventory; ensure front office and site supplies are stocked.

Skills

Bilingual ENG/ES

Front desk experience

Healthcare/clinical experience

Strong communication

Data entry

Laboratory support

Patient coordination

Education

Bachelor’s degree in Biology or related field

Job description

Riverside Clinical is seeking a detail-oriented Research Assistant to support daily clinical trial operations at our Riverside, CA clinic. The role emphasizes front desk duties, bilingual communication, and assisting with study visits, vital signs, ECGs, and sample handling.

Ideal candidates will have healthcare or clinical experience, with a passion for assisting coordinators and ensuring smooth participant workflows.